Airbnb & short-let hosts
Keep your short-let 5-star.
Reactive maintenance and between-guest fixes for Airbnb, Booking.com and direct short-let hosts across Brighton, Sussex and the South East — with key-safe access, photo reports and a 24/7 line for plumbing, gas and lock-out emergencies.
Guest emergency right now?
No heat, no hot water, blocked loo, leak or lock-out — we dispatch the same day, with a 24/7 emergency line so guests aren't left waiting.
Call emergency dispatchWhy hosts choose FRAMEWORK Property
Built for the realities of short-let hosting.
Same-day response
Most issues resolved before the next check-in. 24/7 cover for plumbing, gas & lock-outs.
Key-safe & remote access
We collect from key safes, lock-boxes or co-ordinate with your cleaner — no host on site required.
Photo reports
Before & after photos with every job so you can verify and forward to guests if needed.
5-star standard
Tidy workmanship, sealants matched, and snagging fixed before guests notice it.
Services for hosts
Everything a short-let needs, on one account.
Whether you self-manage one Brighton apartment or run a portfolio across Sussex, we cover the reactive fixes and planned upkeep that keep reviews high.
- Between-guest snagging visits
- Plumbing, leaks & blocked loos
- Boiler, heating & hot water faults
- Lock-outs & lock changes
- Handyman fix lists & TV mounting
- Plastering & paint touch-ups
- Appliance fault diagnosis
- Annual gas safety (CP12) certificates
How it works
- 1
Open a host account
Share your properties, key-safe codes and emergency contacts once — no need to re-explain on every call.
- 2
Report the issue
Send a quick message, photo or call. We triage and schedule around your check-out window.
- 3
We access & fix
Engineer collects keys, fixes the issue and locks up — photo report sent to you on completion.
- 4
One monthly invoice
Itemised by property — perfect for your bookkeeper and short-let tax records.
Pricing for hosts
Transparent rates. No nasty surprises.
Standard trade rates apply, with a discounted commercial rate card for hosts on a monthly account.
Reactive call-out
From £85/hr standard, £135/hr priority same-day.
Between-guest snag visit
Half-day blocks from £220 — multiple jobs in one visit.
Emergency dispatch
From £175/hr, 24/7 for plumbing, gas & lock-outs.
Open a host account
Tell us about your short-let.
Drop your details and we'll call back within the hour during opening times to set up your host account.
Short-let host?
Same-day fixes, before guests post a 3-star review.
Open a host account in 24 hours. Same-day reactive cover across Brighton, Sussex and the South East, with a 24/7 line for plumbing, gas and lock-outs.